F&I and Showroom, September 2015
Contents 2 F I and Showroom September 2015 F I and Showroom ISSN 2154 1728 USPS 018 706 is published monthly by Bobit Business Media 3520 Challenger Street Torrance California 90503 1640 Periodicals Postage Paid at Torrance California 90503 9998 and additional mailing offices POSTMASTER Send address changes to F I and Showroom P O Box 1068 Skokie IL 60076 8068 Please allow six to eight weeks for address changes to take effect Subscription Prices United States 20 per year Canada 35 per year Foreign 35 per year Single copy price 10 Fact Book 30 Please allow six to eight weeks to receive your first issue Bobit Business Media reserves the right to refuse nonqualified subscriptions Please address editorial and advertising correspondence to the executive offices at 3520 Challenger Street Torrance California 90503 1640 The contents of this publication may not be reproduced either in whole or in part without the consent of Bobit Business Media All statements made although based on information believed to be reliable and accurate cannot be guaranteed and no fault or liability can be accepted for error or omission Endorsed as the official publication of the Association of Finance Insurance Professionals COVER PHOTO BY ISTOCKPHOTO COM ONYPIX September 2015 Volume 18 Issue 9 2015 F I Pacesetters 12 Setting the Pace Meet the five finalists vying for the 2015 F I Dealer of the Year award the winner of which will be named this month at Industry Summit 2015 Finance Insurance 24 5 Ingredients for F I Success The definition of F I success may vary but sustained production depends on industry and product knowledge commitment preparation and self discipline Technology 28 False Sense of Security Digital documents might seem more secure than manila folders and filing cabinets but recent cyberattacks prove that customer and dealership data is still vulnerable in a paperless F I office Management 32 Rethinking the Showroom Generation Gap The magazines newest contributor says the relationship between old car dawgs and new age techies doesnt have to be tumultuous 4 Letters 6 Editorial 8 Developments 34 On the Point 36 From the Field 38 So Heres the Deal 41 Ad Index 44 Mad Marv Departments Features 24 28 32 12
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