F&I and Showroom, September 2015

September 2015 F I and Showroom 31 C M Y CM MY CY CMY K AE_ WiseCARE_ HPAd_ 0815noIS_ PRINTHR pdf 1 8 26 2015 2 47 09 PM Use antivirus and malware software but realize they alone will not thwart hackers who want your data Use digital devices to capture drivers licenses and other personal data you collect for test drive purposes Double check scanners and printers to be sure paper versions are not left behind Put the paper version in the paper deal jacket or scan and then destroy the paper document Audit your credit and debit card nodes to ensure payment card industry PCI compliance Secure your email servers Remember the time hackers got into a Texas dealerships email system and sent out two million spam emails per minute Security Risk February 2015 Page 14 Ensure the privacy and protection of the wireless networks you support Provide a separate wireless system for consumer use This will help protect dealership networks from virus infection or access through unauthorized devices Partner with a compliance resource that can bring sophisticated and experienced dealership environment IT security solutions to your dealerships wireless and wired networks And make sure this resource consistently probes the network for weakness Institute strict policies restricting the downloading of software and the use of flash drives Restrict access to the network and do away with the centrally located computer with a password of password Yes I have seen this way too often Finally if you are econtracting a firewall is not enough to get that electronic contract admitted in court You will need to show the dealership has Security The esignature system should have bank level security protocols to ensure documents and audit records cannot be accessed by unauthorized parties Audit Logs Audit logs are an important part of legal admissibility They should be time stamped detailed and secured Authentication The higher the level of authentication the more likely the judge will admit the electronic contract into evidence If you have any question or doubt that your IT network is secure and protected from cybercrime contact your compliance partner immediately Digital F I processes may reduce the expense of storing paper documents but they are not immune to costly consumer data theft Only timely preventive action can save them and you from financial loss Terry Dortch is a former dealer and the president of Automotive Compliance Consultants Email him at terry dortch@ bobit com