F&I and Showroom, Industry Summit 2014
Industry Summit 2014 F I and Showroom 63 ranties to as long as 10 years and 100000 miles It just comes down to learning how to effectively sell F I products and services Dupaquier Absolutely Flats should increase the average back end We have to look beyond what we have done in the past Make a little on all and dont worry about trying make a lot on one or two a month Angus Yes Since we have access to a broad spectrum of dealers F I numbers we did an analysis of the possible effects of one plan that paid 3 of the amount fi nanced up to a top commission of 2000 While the fi nance reserve income varied widely for a few dealers on the fringes the average fi nance reserve income of the majority of the group was in the 400 to 800 range What would be the effect on reserve income for those dealers Well if your average auto loan amount is 27430 3 of that number would be 822 We reran the numbers a few times because I was surprised to fi nd that according to our sampling the majority of dealers in the group would realize no decrease in reserve income And for a surprising number their average reserve income would actually increase under a fl at fee model F I Can online training alone ever be as effective as indealership or offsite training Rich Moore Protective Asset Protection Online training should supplement instructor led training not replace it especially when you are training for something as critical as face to face selling Even the best online training falls short of creating effective role play situations Jim Ganther Mosaic Compliance Services It depends on the subject Income development training is best accomplished in person in a hands on instant feedback manner Skills training is better served having in person training I prefer off site as it removes the learner from the pressure of being in the dealership and in proximity to its distractions But in dealership training is still better than online for skills training Factbased learning though such as legal compliance lends itself to the online distribution model In short you need both depending on the topic Reahard It some areas such as compliance and product knowledge its more effective as it allows managers to learn at their own schedule and pace In terms of a menu presentation or overcoming an objection that is most effectively done off site or in dealership Its hard to learn to ride a bike on the Internet and its hard to learn any presentation without actually doing it Gould Online training does have its place in the development of per
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