F&I and Showroom, Industry Summit 2019

www fi magazine com 42 F I and Showroom Industry Summit 2019 IndustrySummit com NOVEMBER 4 6 2019 I NEW ORLEANS LA TUESDAY 12 45 P M 1 45PM CUSTOMER EXPERIENCE ITS IMPACT AND OPPORTUNITY IN OUR F I WORLD Cindy Allen CEO StoneEagle F I Cindy Allen has held various entrepreneurial and career roles ranging from startup technical design and development to leading an organization through significant growth and acquisition and even C level leadership at a Fortune 500 company as CMO at American Express Global Business Travel Allen got her start in the F I world back in the mid 1990s as she helped architect and develop our industrys first internet integrations directly into a TPA administration system enabling real time online product rating lookups and cancelation quotes directly from administrative systems to an end user She was instrumental in developing and launching StoneEagle F Is Metrics solution which is currently supporting 5500 dealerships across the country During this time she had the privilege of leading the StoneEagle com team for almost 15 years After a 10 year stint in the business travel technology sector Allen returned to the automotive industry and now serves as CEO of StoneEagle F I after its creation from the merger of StoneEagle Inc and F I Admin in February of 2019 Allen has a passion for starting and scaling up businesses customer service building partnerships and challenging the status quo through innovative thinking and strategic execution MONDAY 5 00 P M 6 00 P M THE CLIMB TO SUCCESS STARTS WITH ONE STEP George Dans The Worlds Greatest Closer Motivational speaker George Dans is fired up with passion and drive to help everyone he meets develop themselves to success He speaks to companies who are looking for real world training solutions backed with the motivational training to implement what they learn Dans has studied human improvement for over 25 years and has read thousands of books on the subject A published author himself he has written many articles and books on what it takes to succeed in this market Dans is a master of humor and powerful storytelling bringing unparalleled energy and principles to every audience he speaks for Dans had the privilege of serving our country as a Firefighter and was an honorary Academy Chief at the 62nd Basic Fire Academy in Orange County Calif He has the ability to generate contagious energy that results from his own rich life experiences KEYNOTE AND BOOK SIGNING SPONSORED BY WEDNESDAY 9 10 A M 10 20 P M RESILIENT LEADERSHIP PREPARE TODAY PREVAIL TOMORROW Lt General Russel L Honoré Ret Commander of Joint Task Force Katrina Leadership Expert Safety Global Preparedness Authority Gen Honoré has 37 years of decorated military leadership including the crucial role in managing New Orleans relief efforts post Hurricane Katrina Prior to his command of Joint Task Force Katrina leading the Department of Defense response to Hurricanes Katrina and Rita in Alabama Mississippi and Louisiana General Honoré served in a variety of command and staff positions which focused on Defense Support to Civil Authorities and Homeland Defense As vice director for operations J 3 the Joint Staff Washington D C and as the Commander Standing Joint Force Headquarters Homeland Security United States Northern Command General Honorés focus was Defense Support to Civil Authorities and Homeland Defense General Honoré also planned and supported the United States military response to the devastating flooding which swept Venezuela in 1999 and Mozambique in 2000 As vice director for operations he led the Defense Departments planning and preparation for the anticipated Y2K Millennium anomaly As Commander of SJFHQ HLS under NORTHCOM direction he planned and oversaw the military response to the Space Shuttle Columbia Tragedy and the DC Sniper Shootings Additionally General Honoré participated in three TOPOFF Top Officials exercises as well as the United Endeavor series of Homeland Defense exercises KEYNOTE SPONSORED BY Industry Summit Keynotes